SNB understands that a business relationship is more than just delivering right products at the right price. We believe that the right level of service with added value is the keystone to the strong and sustainable relationships with our partners.

Our Product & Sales Team comprises of the best professionals from security background being extremely committed & trustworthy. Our staff are kept up-to-date with annual training courses to refresh their skills and knowledge to cover the latest technology in security systems to ensure an excellent level of service.

SNB offers our partners with various privileges like the loyalty benefits program, warehouse facilities, credit facilities and much more. Our presence in various regions also gives an added advantage to our partners to get the same products across those regions. Our Professional Surveillance Services portfolio encompasses the complete spectrum of technical services that aid an enterprise in analyzing, planning for, implementing and managing strategic surveillance needs. As a value added distributor apart from being a one stop solution in surveillance industry we also offer a level of flexibility in logistics, returns, support, financing solutions and every-day approach that sets us apart.

SNB provides a range of value added services such as mentioned below.


SNB offers professional certified trainings for IT professionals from the Surveillance Industry. We conduct trainings for all products that are distributed across regions. Certified trainers who are licensed in handling their respective product portfolios give product and technical orientation. SNB also provide remote webinars to avoid time consumption and the hassle of learning. We have a fully equipped training room and conference facilities for live demonstrations. We arrange regular and customized training sessions on the latest technologies and product developments, in collaboration with our vendor partners.

End to End Solutions for Surveillance

SNB provides a one stop solution in surveillance industry. We provide our clients with complete security solutions starting from CCTV Surveillance, Access Control, Network Infrastructure, Power & Connectivity Solutions and Data Storage & Back Up.

Pre-sales Support and Validation of Configuration

Our experts work closely with our partners from the commencement of a project, offering complete pre-sales consultancy and solution design services as well as existing design configuration and review. Complete assessment and site visits are conducted by our pre-sales team to better understand the requirements of our client and accordingly suggest solutions and BOQ’s.

Demo / POC

Captivate prospects and partners with our fully-featured Demo & POC’s, regardless of complexity. Our fully equipped training and conference facilities are used for demos, conferences & product launches.

Post sales Support

SNB delivers installation and configuration services to ensure customers quickly deploy the solutions while following industry best practices for network deployment and security. We successfully integrate and implement multi-vendor surveillance solutions for each project. To ensure smooth and hassle-free implementation we work closely with our Channel Partners, Technology Partners, External Experts and the Client’s Internal Technology Teams.

Technical Support

SNB recognizes that the skillset and knowledge of technical resources is important to give an effective solution. Projects can fail if there is a lack of ongoing support. Hence we at SNB offer a 24 hours technical support for all our partners. In addition to our pre-sales support, we offer continuous technical support for all projects, from initiation to implementation, configuration and beyond. All first line support is handled by our team of dedicated technical advisors.

RMA Processing

SNB has a systematized process of RMA procedures that enables us to handle and replace faulty components fast and efficiently. On behalf of our vendors we at SNB also maintain spares and critical components for the products and solutions we sell.